Inproper license expired message (no effect on license status) [FIXED]

Started by bertie97, June 05, 2013, 05:19:09 PM

Previous topic - Next topic

bertie97

FYI
I noticed a flag appear when the background auto update ran, saying the license wasn't eligible & I should upgrade etc.  It's a lifetime license. ???

So I ran the update again (up to .23b) & everything seems fine.  The about dialog says PL is licensed OK.
Hope it stays licensed!

Just thought I would give a heads-up on a possible issue.

bertie97

& again on 6.6.0.12

PL still updates & then says licensed in the about box when I click no...

Jeremy Collake

Thanks for the report. I had another user report this as well. Cursory tests went alright and I unfortunately I didn't get around to investigating more thoroughly before release of v6.6. I'll be looking into what is going on ASAP.
Software Engineer. Bitsum LLC.

Jeremy Collake

This has been resolved now, on the server-side. If you do see it again, please let me know!
Software Engineer. Bitsum LLC.

BenYeeHua

Yup, I see this also today, but I check the code again and it will showing it is fine.
1 year license, expired at December.

Jeremy Collake

Quote from: BenYeeHua on June 16, 2013, 12:38:22 PM
Yup, I see this also today, but I check the code again and it will showing it is fine.
1 year license, expired at December.

So you did see this message today?

And the license really is expired? Or no?
Software Engineer. Bitsum LLC.

BenYeeHua

Quote from: Persona Support on June 21, 2013, 06:30:10 PM
So you did see this message today?

And the license really is expired? Or no?
Read the date of post. ;)
June 16, 2013, 12:38:22 PM
And nope, I am still using that license, it will be expired on December.

Can it be network issues causing this?
Like the PL updater fail to connect to Bitsum servers and report it is expired?

Jeremy Collake

Thanks for letting me know! I'm not sure the cause yet. PM or email me the activation code so I can check into this (to be sure I am checking the right one)... I really thought it was addressed, should have done a more through examination :o.
Software Engineer. Bitsum LLC.