Bitsum Community Forum

General Category => Process Lasso => Topic started by: WookLord on February 20, 2015, 05:34:37 PM

Title: gvrBackgroundWindow3
Post by: WookLord on February 20, 2015, 05:34:37 PM
So this issue cropped up. Not sure what precipitated it, but I can't right-click on the GUI, and none of the menus open. Just immediately the menu disappears.

Also, there is a blank window that opens with the title "gvrBackgroundWindow3".

Any idea what's going on?


Running Windows 8.1 64-bit, and I have a Pro license.
Title: Re: gvrBackgroundWindow3
Post by: WookLord on February 20, 2015, 05:35:20 PM
I can't right-click the system tray icon either.
Title: Re: gvrBackgroundWindow3
Post by: Jeremy Collake on February 20, 2015, 11:16:45 PM
That's bizarre, not sure what is going on, but it must be some other software or issue with your PC. It's not any bug within Lasso, it'd be a general problem with the system or interoperability with some other software. You might try disabling the real-time scanning of your security software to see if that impacts the behavior. Sorry to hear this.