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Author Topic: Creating a dump when there's not been a crash  (Read 7310 times)

Offline Jeremy Collake

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Creating a dump when there's not been a crash
« on: April 08, 2013, 12:55:34 AM »
When there hasn't been a crash, but Process Lasso is behaving oddly, one can create a dump that Bitsum can use to help diagnose the problem via these steps:

Windows Vista or later

Open the Windows Task Monitor.
Find the troublesome Process Lasso process.
Right-click on it and select 'Create Dump'

Windows XP or below

Download Process Explorer and open it.
Find the troublesome Process Lasso process.
Right-click on it and select 'Create Dump / Minidump'


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Offline BenYeeHua

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Re: Creating a dump when there's not been a crash
« Reply #1 on: April 08, 2013, 05:27:43 AM »
Ya, and can I ask?
How I can create a minidump with this ways?
As I know, Windows Debugging Tools can do that, but it is too big to download as some of them has a bad internet. :)
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Offline Jeremy Collake

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Re: Creating a dump when there's not been a crash
« Reply #2 on: April 08, 2013, 07:00:38 PM »
What do you mean? Here's a screenshot of the Windows Task Manager.

[image lost]
« Last Edit: October 06, 2015, 07:00:50 AM by Jeremy Collake »
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Offline Jeremy Collake

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Re: Creating a dump when there's not been a crash
« Reply #3 on: April 08, 2013, 07:03:09 PM »
Process Explorer

[image lost]
« Last Edit: October 06, 2015, 07:01:06 AM by Jeremy Collake »
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Offline BenYeeHua

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Re: Creating a dump when there's not been a crash
« Reply #4 on: April 09, 2013, 02:44:15 AM »
Quote from: Support on April 08, 2013, 07:03:09 PM
Process Explorer
Thank for this. ;)
I means I has a bad download speed, and sometimes I just need their minidump to check what dll is loaded by their software.
But the Windows Task Manager only provide the full dump. :P
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Offline Jeremy Collake

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Re: Creating a dump when there's not been a crash
« Reply #5 on: April 09, 2013, 02:50:52 AM »
Ah, now I understand what you meant.

Yes, minidumps are awesome. I actually was able to decrease the average size of mine from 20MB+ to ~2MB. Minidumps as small as few hundred kilobytes can still be very useful.
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Offline BenYeeHua

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Re: Creating a dump when there's not been a crash
« Reply #6 on: April 09, 2013, 03:02:58 AM »
Quote from: Support on April 09, 2013, 02:50:52 AM
Ah, now I understand what you meant.

Yes, minidumps are awesome. I actually was able to decrease the average size of mine from 20MB+ to ~2MB. Minidumps as small as few hundred kilobytes can still be very useful.
Yes, but sometimes we want to know the true, we need fulldumps.
I still remember when someone ask why the BSOD is causing by the antivirus, he show it by debugging(was I am using correct?) the fulldump. ;)
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