HELP - Process Lasso Not Opening. White Screen on GUI?

[brokenjay_]

Whenever i open process lasso it shows this. i cant click it to open the GUI. The processes are running correctly though. what should I do to fix this situation?

[Jeremy Collake]

I reviewed previous tickets and we had one other user report a problem like that back in 2022.

In his case, it was somehow related to dark mode support, and importing the below registry file and restarting Process Lasso resolved it. Try that and let me know how it goes!

Also please report your Windows edition and version as shown in "About your PC".

Disable Process Lasso dark mode support: https://dl2.bitsum.com/files/registry/processlasso_darkmode_disable.zip
Enable Process Lasso dark mode support: https://dl2.bitsum.com/files/registry/processlasso_darkmode_enable.zip

[brokenjay_]

My windows edition
Windows 11 Pro
Versión   23H2

Update: the preview shows the GUI. But I cant open it

[brokenjay_]

just restarted and it worked!

[Jeremy Collake]

Ah, good, I should have asked you to restart your computer first. Duh!

Here's the registry file to undo the darkmode disable: https://dl2.bitsum.com/files/registry/processlasso_darkmode_enable.zip

[sprunki]

Given that the processes are running correctly, this could likely be a UI rendering issue. I'd recommend checking for any system display settings or even corrupt user profiles that may be preventing the GUI from appearing. You might also want to try creating a new user profile and launching Process Lasso there to see if the issue persists. If that doesn't work, running the app in Safe Mode could help identify if third-party software or background processes are interfering with its GUI.