Author Topic: How To Get Back To My Paid Version?  (Read 3184 times)

Offline PeteCress

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How To Get Back To My Paid Version?
« on: August 06, 2015, 07:28:25 PM »
I have a license name and a license code for a straight-up purchased version, but somehow I have been "Upgraded" to a subscription-driven version of Process Lasso which, of course, keeps throwing nag screens.

Probably something foolish that I did somewhere along the line.

Is there a way to get back to the version that I paid for?

Offline PeteCress

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Re: How To Get Back To My Paid Version?
« Reply #1 on: August 06, 2015, 07:41:01 PM »
FWIW, I Bitsum's  "All Versions" page with dozens of downloadable versions going back to 12-20-2003.

But I cannot figure out how to tell which are the non-subscription-driven version that I paid for/purchased.

Offline Jeremy Collake

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Re: How To Get Back To My Paid Version?
« Reply #2 on: August 06, 2015, 09:15:29 PM »
Sorry for the confusion. There is no separate downloadable file. All you need to do is re-apply your activation code to have your product again converted to Process Lasso Pro.

Also, it was not us switching to a subscription model that caused this loss of license. I'm not sure the cause, there was a single beta series about a month ago that had some trouble, but otherwise licenses should persist.

Note that if you have any registry cleaners active, they could have inadvertently deleted the license - just something to be on the lookout for. If it happens again, reapply your code and email us.

I'll look up your code now and email it to you. (done)

Once received, apply it using the HELP menu, About box, or nag - anywhere you see 'Activate'. Let us know if you need anything else.
Software Engineer. Bitsum LLC.