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User Interface Has Stopped Working Error

Started by CyberGhosT, November 07, 2015, 02:38:09 AM

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CyberGhosT

Once in a while in v.8.8.8.6 x64 I am getting this error message " User Interface Has Stopped Working " with the box that has the "Close Program" button.
It's maybe twice a week. I have a .DMP reader and the logs say the error is "unknown"
Anyone else having this User Interface Stopped Working ramdom crash ?

OS: Win 10 Pro v: 10240 x64
Lasso Pro v: 8.8.8.6 x64
Other Programs :
MalwareBytes AM Pro (latest version)
Malwarebytes AE Pro  (latest version)
Emsisoft Internet Security 10  (latest version)
NetBalancer Pro  (latest version)
[url=http://postimage.org/][/url]

edkiefer

#1
When is this happening at startup or after system is running for a while, also when you try to bring up GUI , what does it look like and is it frozen .

Pretty rare we get this kind of report FWIW .

You can try to do a clean install, remove your old profile somewhere else so its not used  and start fresh . See if that works with defaults rules only .

I see in your sig, list of AV type app, do you run multiple AV , if so that maybe a issue, make sure there all can set to exclude/disallow PL.exe
Bitsum QA Engineer

CyberGhosT

Greetings edkiefer, and thanks for the reply.

1> After its been running for a bit, with no discernable pattern.

2> No change in UI's appearance

3> Havent attempted a clean install yet.

4> I do not run multiple AV apps, Emsisofy= AV app, Mbam= Malware scanner, Mbae= Anti Exploit (browser protection), NetBalancer= Internet control app

Later today I will attempt a clean install and run Ccleaner to cleanup any leftovers, and report back here. PeAcE
[url=http://postimage.org/][/url]

CyberGhosT

Update:
The clean re-install seems to have done the trick.
It's right as rain now, I had been updating over the old versions. Each update will be a clean install from here on out.
PeAcE
[url=http://postimage.org/][/url]

edkiefer

great that it works now, auto-update should be fine though , I use it all the time with each new version/beta and never had a issue .
Bitsum QA Engineer