Author Topic: Steamwebhelper restarting error log.  (Read 231 times)

Offline Michael

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Steamwebhelper restarting error log.
« on: February 17, 2020, 12:40:10 AM »
When steamwebhelper has autorestart on:

Time,Computer name,User name,PID,Process name,Action,More info,Path,Command line
02-17-2020 00:35:28,DESKTOP-QBLGML4,T,0,131072 --disable-features=outofblinkcors --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --product-version="valve steam client" --lang=en-us --buildid=1581460722 --steamid=0 --gpu-preferences=kaaaaaaaaadgaaagaaaaaaaayaaaaaaaeaaaaaaaaaaaaaaaaaaaacgaa,Error occurred launching the process,This process is configured to be kept running at all times.,131072 --disable-features=outofblinkcors --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --product-version="valve steam client" --lang=en-us --buildid=1581460722 --steamid=0 --gpu-preferences=kaaaaaaaaadgaaagaaaaaaaayaaaaaaaeaaaaaaaaaaaaaaaaaaaacgaaaaeaaaaiaaaaaaaaaaoaaaaaaaaadaaaaaaaaaaoaaaaaaaaaaqaaaaaaaaaaaaaaafaaaaeaaaaaaaaaaaaaaabgaaabaaaaaaaaaaaqaaaauaaaaqaaaaaaaaaaeaaaagaaaa --use-gl=swiftshader-webgl --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --service-request-channel-tok,

followed by the second log, both related:

Time,Computer name,User name,PID,Process name,Action,More info,Path,Command line
02-17-2020 00:35:28,DESKTOP-QBLGML4,T,0,audioworklet --enable-media-stream --enable-smooth-scrolling --disable-gpu-compositing --disable-gpu --enable-direct-write "--log-file=c:\program files (x86)\steam\logs\cef_log.txt",Error occurred launching the process,This process is configured to be kept running at all times.,audioworklet --enable-media-stream --enable-smooth-scrolling --disable-gpu-compositing --disable-gpu --enable-direct-write "--log-file=c:\program files (x86)\steam\logs\cef_log.txt",


when i uncheck the autorestart:

Time,Computer name,User name,PID,Process name,Action,More info,Path,Command line
02-17-2020 00:35:24,DESKTOP-QBLGML4,T,0,131072 --disable-features=outofblinkcors --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --product-version="valve steam client" --lang=en-us --buildid=1581460722 --steamid=0 --gpu-preferences=kaaaaaaaaadgaaagaaaaaaaayaaaaaaaeaaaaaaaaaaaaaaaaaaaacgaa,Error occurred launching the process,This process is configured to be kept running at all times.,131072 --disable-features=outofblinkcors --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --product-version="valve steam client" --lang=en-us --buildid=1581460722 --steamid=0 --gpu-preferences=kaaaaaaaaadgaaagaaaaaaaayaaaaaaaeaaaaaaaaaaaaaaaaaaaacgaaaaeaaaaiaaaaaaaaaaoaaaaaaaaadaaaaaaaaaaoaaaaaaaaaaqaaaaaaaaaaaaaaafaaaaeaaaaaaaaaaaaaaabgaaabaaaaaaaaaaaqaaaauaaaaqaaaaaaaaaaeaaaagaaaa --use-gl=swiftshader-webgl --log-file="c:\program files (x86)\steam\logs\cef_log.txt" --service-request-channel-tok,



The logs are at different times but the result is the same. It should be noted that this spams the log two to three times every second so I was copying and pasting from the process lasso log viewer.

Any idea? I reinstalled steam and the issue still occurs.

amd ryzen 1700x
16gb of 3333mhz



Offline edkiefer

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Re: Steamwebhelper restarting error log.
« Reply #1 on: February 17, 2020, 07:47:29 AM »
try removing all rules that apply to steam. I see keep alive listed there.

Steam works fine here.
Bitsum QA Engineer

Offline Michael

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Re: Steamwebhelper restarting error log.
« Reply #2 on: February 17, 2020, 03:31:41 PM »
try removing all rules that apply to steam. I see keep alive listed there.

Steam works fine here.
Issue still persists. Log keeps spamming the same 0 PID related issues, all of which I have looked at when it mentions enable and disable. Not sure what the issue could be.

Offline Jeremy Collake

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Re: Steamwebhelper restarting error log.
« Reply #3 on: February 17, 2020, 07:13:30 PM »
To fix, clear the keep running entries in 'Options / Control / Configure process to keep running'.

Or you can reset your entire configuration with 'Options / Reset all configuration to defaults

That process's command line is problematic and causes a parsing error in the configuration file.

This will be fixed in the next version. Apologies for the hassle!
Software Engineer. Bitsum LLC.

Offline Michael

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Re: Steamwebhelper restarting error log.
« Reply #4 on: February 18, 2020, 01:28:09 AM »
To fix, clear the keep running entries in 'Options / Control / Configure process to keep running'.

Or you can reset your entire configuration with 'Options / Reset all configuration to defaults

That process's command line is problematic and causes a parsing error in the configuration file.

This will be fixed in the next version. Apologies for the hassle!
Ah I see what the other individual was saying. Thanks for the info. Odd, I never put anything there. Anyways, I will report back. Thanks.

Offline Jeremy Collake

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Re: Steamwebhelper restarting error log.
« Reply #5 on: February 18, 2020, 12:54:25 PM »
When you used the context menu to add steamwebhelper.exe to the Keep Running list, its command line was parsed incorrectly due to embedded commas, resulting in 2 spurious additions to the list. The Governor was then continuously trying and failing to launch these spurious entries.

This is now resolved as of v9.6.1.9 beta:

+ (9) GUI: Fix Keep Running issue with paths or command lines that have embedded commas or semicolons
+ (9) Core: Don't keep trying to start a Keep Running process that fails to launch (though do retry on config change/reload)

Thank you for reporting the trouble and please let me know if you run into any other issues.
Software Engineer. Bitsum LLC.