Author Topic: Updated today and surprised that License was gone for the Pro version  (Read 212 times)

Offline Tarnak

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...caused me consternation, to say the least. :o




Offline Tarnak

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Re: Updated today and surprised that License was gone for the Pro version
« Reply #1 on: August 21, 2019, 09:27:07 PM »
Apparently, it had something to with what license type:  https://bitsum.com/checkout/mygen1/

Anyhow, after a bit off searching my files on my computer, I tracked down my original purchase of Process Lasso > Pro Entire Home purchase back 2016, and I  have managed to get it sorted.  Now, I have a Gen 2 license.  But, geez what a palaver!!!!

Offline Jeremy Collake

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Re: Updated today and surprised that License was gone for the Pro version
« Reply #2 on: August 22, 2019, 12:39:18 PM »
Apologies for this, though we did let them go a few years without any sort of re-validation.

If you have any further licensing issues or questions, email support@bitsum.com and I'll get you sorted out.
Software Engineer. Bitsum LLC.