Bitsum Community Forum

General Category => General => Topic started by: lakshadvio on April 23, 2020, 06:46:12 AM

Title: How To Get Back To My Paid Version??
Post by: lakshadvio on April 23, 2020, 06:46:12 AM
I have a license name and a license code for a straight-up purchased version, but somehow I have been "Upgraded" to a subscription-driven version of Process Lasso which, of course, keeps throwing nag screens.

Probably something foolish that I did somewhere along the line.

Is there a way to get back to the version that I paid for?
Title: Re: How To Get Back To My Paid Version??
Post by: Jeremy Collake on April 23, 2020, 06:57:38 AM
If you haven't already, submit a support request at https://bitsum.com/contact/ . If you have, please hold for response. We will get you taken care of.

Thanks
Title: Re: How To Get Back To My Paid Version??
Post by: readyportray on March 04, 2025, 04:39:51 AM
Quote from: lakshadvio on April 23, 2020, 06:46:12 AMI have a license name and a license code for a straight-up purchased version, but somehow I have been "Upgraded" to a subscription-driven version of Process Lasso which, of course, keeps throwing nag screens.

Probably something foolish that I did somewhere along the line.

Is there a way to get back to the version that I paid for?

You should contact Process Lasso support with your license details to request assistance in reverting to the purchased version.







Title: Re: How To Get Back To My Paid Version??
Post by: oyagerviewer on April 22, 2025, 09:40:07 PM
Quote from: readyportray on March 04, 2025, 04:39:51 AMYou should contact Process Lasso support with your license details to request assistance in reverting to the purchased version.
Thanks for the suggestion! I'll dig up my license details and reach out to their support team. Hopefully they can help me roll back without too much hassle. Appreciate the help!