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General Category => Bug Reports => Process Lasso => Resolved Bug Reports => Topic started by: Autumner on January 06, 2015, 08:47:48 AM

Title: processlasso.exe running but GUI not accessible [FIXED - 8.0.1.0]
Post by: Autumner on January 06, 2015, 08:47:48 AM
Noticed this small problem: I've set the Management Console to not start at log in. If I manually start the GUI and run the "startup options" wizard again the GUI will close, processlasso.exe is still running but the GUI cannot be opened/accessed again. I have to kill processlasso.exe first and then it will open when launched manually. (Windows 8.1 x64 - Process Lasso Pro 7.6.4.1)
Title: Re: processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on January 11, 2015, 06:56:02 AM
My mistake, or I posted in the wrong thread moving so fast.

Either way, I'll look into it. It's minor, in any event, but does need fixed.
Title: Re: processlasso.exe running but GUI not accessible
Post by: XhenEd on January 11, 2015, 06:57:40 AM
Just for the record, I also experienced the problem several times in the past. Sorry for not reporting it early.
I'm using Windows 8.1 32-bit.
Title: Re: [ACCEPTED] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on January 11, 2015, 07:05:26 AM
Ignore prior questions in case they were emailed to you.

I'll report after I investigate. Probably it's easily reproducible.
Title: Re: [ACCEPTED] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on March 26, 2015, 01:30:41 PM
Noticed this small problem: I've set the Management Console to not start at log in. If I manually start the GUI and run the "startup options" wizard again the GUI will close, processlasso.exe is still running but the GUI cannot be opened/accessed again. I have to kill processlasso.exe first and then it will open when launched manually. (Windows 8.1 x64 - Process Lasso Pro 7.6.4.1)

Note that this is a distinct issue from the 'XP missing icon' especially /w BitDefender bug.

This bug in NT6+ is presumably caused by your selection of not starting the GUI at user login. I'm not 100% sure on that though, that's just a guess from the read.
Title: Re: [ACCEPTED] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on March 26, 2015, 01:37:28 PM
Topic for XP users that see this problem (and it's not every XP user, I have enough test beds to know at least that, for what comfort it is): https://bitsum.com/forum/index.php?topic=4793.msg17921#msg17921

This topic will remain for NT6+ users.
Title: Re: [ACCEPTED] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on March 26, 2015, 01:42:22 PM
I have reproduced this.

Selecting 'Do not start GUI at login' will cause the GUI to remain in accessible until it's terminated, or the user is logged off.

I am looking on into it. It is more serious than I thought. I don't consider it acceptable behavior.
Title: Re: [ACCEPTED] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on March 26, 2015, 02:18:57 PM
Ok, I'e fixed this in v8.0.1.0. This build Will be issued today. It was a pretty simple case.

If you select to NOT start the GUI at user login after selecting 'Options / General / Reconfigure the way Lasso starts', it will terminate ProcessLasso.exe and *not* restart it (in contrast to normal behavior or other selections). So, you will have to manually restart it.

It's a kludge, but an effective one. It is such because this is a minor update to a stable build, so I must minimize changes. Also, this is an edge case. Most workstation users choose to start the GUI at login, as is the default -- and this problem is only ever seen once, when the user makes the change.

I'll work on refactoring in the next beta series.

However, the larger issue of the process icon *ever* being 'lost', as some unfortunate minority of XP users see, particularly BD users, is something I'm still checking into. That is being tracked in the split thread.
Title: Re: [FIXED - 8.0.1.0] processlasso.exe running but GUI not accessible
Post by: Autumner on April 30, 2015, 03:21:59 PM
Noticed this also occurs in other instances where Lasso needs to restart, for example when the "View/Show process icons in list" is deselected. I think there was also another occasion/option where Lasso needed to restart but can't remember now.
Title: Re: [FIXED - 8.0.1.0] processlasso.exe running but GUI not accessible
Post by: Jeremy Collake on April 30, 2015, 04:49:42 PM
Yes, that is something I'm still tracking, contrary to what this topic's suggest may suggest. This report was different.

I made a topic for it: https://bitsum.com/forum/index.php?topic=4872.new#new