Bitsum Community Forum

General Category => Process Lasso => Topic started by: Tarnak on August 21, 2019, 09:15:20 PM

Title: Updated today and surprised that License was gone for the Pro version
Post by: Tarnak on August 21, 2019, 09:15:20 PM
...caused me consternation, to say the least. :o


Title: Re: Updated today and surprised that License was gone for the Pro version
Post by: Tarnak on August 21, 2019, 09:27:07 PM
Apparently, it had something to with what license type:  https://bitsum.com/checkout/mygen1/

Anyhow, after a bit off searching my files on my computer, I tracked down my original purchase of Process Lasso > Pro Entire Home purchase back 2016, and I  have managed to get it sorted.  Now, I have a Gen 2 license.  But, geez what a palaver!!!!
Title: Re: Updated today and surprised that License was gone for the Pro version
Post by: Jeremy Collake on August 22, 2019, 12:39:18 PM
Apologies for this, though we did let them go a few years without any sort of re-validation.

If you have any further licensing issues or questions, email support@bitsum.com and I'll get you sorted out.