Author Topic: Lost account & failed product activation  (Read 4372 times)

Offline Blood154

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Lost account & failed product activation
« on: October 25, 2014, 02:43:48 PM »
Hi, back in 2012 I purchased process lasso pro.
The product activation fails every time I try and also the support account seems to be completely gone (can't log in and can't get password recovery to the email).
I would like to fix it since I'm really excited about the "Game optimizer" utility.
So what to do next  ???


Offline BenYeeHua

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Re: Lost account & failed product activation
« Reply #1 on: October 25, 2014, 03:50:58 PM »
You should email directly to Jeremy, as email is much easier for talking about information that is sensitive.
You can get the email from this Profile, I will not post the email at here, as there are many bot like to collect email and sending many Spam email. :)
https://bitsum.com/forum/index.php?action=profile;u=1

Offline Jeremy Collake

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Re: Lost account & failed product activation
« Reply #2 on: October 26, 2014, 12:09:58 PM »
Yes, please email me and let me know your original purchase information. support@bitsum.com
Software Engineer. Bitsum LLC.

Offline Blood154

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Re: Lost account & failed product activation
« Reply #3 on: October 28, 2014, 02:52:02 PM »
Everything is fixed now. Great support.
Thank you very much! :)