PL 8.8.9.1 Beta Event ID: 64 Source: SideBySide [FIXED - Install 8.8.9.3 beta]

Started by offchu, November 18, 2015, 10:31:32 AM

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offchu

After the update PL won't run.  I'm getting "Event ID: 64 Source: SideBySide" error.

Windows 7 x64

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="SideBySide" />
  <EventID Qualifiers="49409">64</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-11-18T15:23:09.000000000Z" />
  <EventRecordID>834621</EventRecordID>
  <Channel>Application</Channel>
  <Computer>comp</Computer>
  <Security />
  </System>
- <EventData>
  <Data>assembly</Data>
  <Data>encoding</Data>
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data>C:\Program Files\Process Lasso\processgovernor.exe</Data>
  <Data>C:\Program Files\Process Lasso\processgovernor.exe</Data>
  <Data>1</Data>
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  <Data />
  </EventData>
  </Event>


edkiefer

#1
Sorry about that, there was a slight error and we pulled that version but it seems you got it.

Install the newer beta 8.8.9.3.

You will need to install over-top, as you can't auto-update.

Bitsum QA Engineer

Jeremy Collake

As Ed said, we pulled that build because a minor error in the application manifest that caused Windows to refuse to run the software. It was a surprise to me too.

We caught it a few minutes later, but not before a few unlucky beta testers got this bad build.

We now have a proper beta that, well, runs up now. Apologies for this. We are installing a second (alpha-layer) update test ASAP to catch this next time BEFORE, instead of AFTER - even though it is a beta.

As a side note, you can install any v8 version over-top the short-lived v8.8.9.1 beta. You do NOT need to uninstall first.
Software Engineer. Bitsum LLC.