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ParkControl Pro crashes when right clicking

Started by offchu, April 01, 2016, 05:01:17 PM

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offchu

ParkControl Pro 1.0.1.8 crashes when I right click on the tray icon.
Windows 7 SP1 x64

edkiefer

That is strange, works here fine (Win7 64bit).

Maybe Jeremy will want dump if you can find it.
Bitsum QA Engineer

Jeremy Collake

That's odd. It really isn't doing anything when you right-click on it's tray icon. I suspect there is some other application that is a factor. If you check the Windows Event logs, Application logs, you can find the crash details and see what module it occurred in. If it was something other than 'ParkControl.exe' or a system DLL, then that may yield a clue.

I just had a thought... it could also be language related, not all the languages get equal testing. You could also try switching to English *if* you find that the crashing module was indeed ParkControl.exe
Software Engineer. Bitsum LLC.

offchu

Odd. No problem if run via Sandboxie.

Hatalı uygulama adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Hatalı modül adı: ParkControl.exe, sürüm: 1.0.1.8, zaman damgası: 0x56faeef0
Özel durum kodu: 0xc0000417
Hata uzaklığı 0x000000000001de84
Hatalı işlem kimliği: 0x3d68
Uygulama başlangıç zamanı: 0x01d18c628bf0904b
Hatalı uygulama yolu: C:\Program Files\ParkControl\ParkControl.exe
Hatalı modül yolu: C:\Program Files\ParkControl\ParkControl.exe
Rapor kimliÄŸi: cd2c796c-f855-11e5-b0f5-005056c00008

offchu

I wonder what the cause is.

in sandboxie - OK
in safe mode - OK
with clean boot - Crash
with disabled security programs - Crash
with disabled shell extensions (non-microsoft) - Crash

Jeremy Collake

Sorry for not responding sooner, I need to monitor our own forum more diligently.

I'm going to create a special build of ParkControl that has minidump support. This should direct me to the problem so we don't have to guess about the cause. I'll post again when I have it created and uploaded.
Software Engineer. Bitsum LLC.

BenYeeHua

So nearly 2 week since last post, any news? :)

Jeremy Collake

This has been fixed in ParkControl v1.0.2.2 , now available. If anyone sees it continue, do let me know. This build also has minidumps enabled, so if there are any further crashes, I'll be inundated with reports ;). I think we're good though, knock on wood.
Software Engineer. Bitsum LLC.

offchu


Jeremy Collake

Quote from: offchu on April 22, 2016, 01:59:38 AM
Thank you, no crash anymore.  8)

Great to hear ;). From now on ParkControl has minidumps enabled by default, so if any crash occurs, I will be inundated with dumps. Haven't had any so far, and don't expect to.
Software Engineer. Bitsum LLC.