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Started by 4EverMaAT, August 22, 2016, 11:06:59 PM
Quote from: Jeremy Collake on August 23, 2016, 08:54:52 AMI am not convinced this issue with SnagIt saving files has anything to do with Lasso. It sounds more like an I/O issue of some sort. Did you check Lasso's log to see if ProBalance even touched it's process? If so, you could exclude it/them, but I am having a hard time theorizing how it could be possible, even with ProBalance 'restraint', for Lasso to *cause* this problem.So, I would recommend this:-Uninstall Process Lasso for a few days, or even week. You WILL miss it more than you may think, lol.-When/if you see this SnagIt issue recur, then you know it is not related and can reinstall Process Lasso.-If the week passes with no issues (and you did use SnagIt!), then reinstall Process Lasso and see if these issue still exists.In other words, I just don't see this as being Process Lasso's doing, but won't rule it out (will investigate) if you give the above a try.Thanks!
QuoteWhy fully uninstall PL when I can just exempt individual processes?
Quote from: 4EverMaAT on August 23, 2016, 11:02:09 PMI wasn't fully convinced either after when I exempted Snagit, about an hour later I tried another video capture and saw that I still got the same 'unable to save file' bug.They have released 13.0.2 to me semi-privately to see if it fixes the problem. I will have a look later.Why fully uninstall PL when I can just exempt individual processes?